High memory usage on RtcHost.exe when you deploy Shared Line Appearance in Skype for Business Server 2015

Applies To
Skype for Business Server 2015

Symptoms

When you deploy Shared Line Appearance (SLA) in a Microsoft Skype for Business Server 2015 environment, the RtcHost.exe process consumes too much memory on a Skype for Business Server 2015 Front End server.

Resolution

To fix this issue, install the March 2018 cumulative update 6.0.9319.516 for Skype for Business Server 2015, Front End Server and Edge Server.