The Files Needing Attention experience replaced the Upload Center in Microsoft 365 applications under File > Open. This new experience is more modern, integrated, and less intrusive compared to the Upload Center.
What is the Files Needing Attention experience?
You can go to Files Needing Attention in Microsoft 365 to find Microsoft cloud files that did not save to the cloud successfully. The most common reason cloud files don't save successfully is that you didn't have internet connectivity.
Where should I go to find files that did not save successfully to the cloud?
You can go to File > Open > Files Needing Attention to find these files. This section only appears if you have a file that didn't save successfully to the cloud.
Each app will show files for that specific app only—for example to find a Word file that did not save successfully, you will find them in Word. For Excel files, you'll find them in Excel, and so forth.
From Files Needing Attention, you can open the file and re-save, or you can discard the changes completely.
What types of files show up in "Files Needing Attention"?
Files that appear here are files you've opened from the Microsoft cloud - OneDrive, SharePoint in Microsoft 365, or SharePoint Server - that you're not syncing to the local device. When such a file does not save successfully, for example if you disconnect from the internet after opening the file and subsequently make changes to it, the file will appear under Files Needing Attention.
You can also open the file from the Recent list under the File menu, click a link to the file, or open it like you normally would.
What versions of Microsoft 365 does this apply to?
The Files Needing Attention experience was rolled out first to the Microsoft 365 Current Channel and then to other versions of Microsoft 365 in 2020.
Will I lose any functionality? Will there be any data loss?
No.
What about the Delete Cache option in the Upload Center?
This option will now be under File > Options > Save > Cache Settings.
Will Admins be able to turn off Files Needing Attention?
Not at this time, no.
