Last Updated: February 20, 2025
ISSUE
After installing the January 2025 Windows non-security preview update and subsequent updates on devices running Windows 11, version 24H2, you may find that you are not able to drag and drop emails or calendar items to folders in classic Outlook.
This issue occurs after updating to the Windows Updates below for Windows 11 24H2 computers:
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KB 5050094: January 28,2025 - 26100.3037 (OS Build 26100.3037)
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KB 5051987: February 11, 2025 - KB5051987 (OS Build 26100.3194)
STATUS: WORKAROUND
The Windows Team is working on a fix for this issue. We will update this topic when the fix is available.
To work around the issue, disable the Outlook setting “Optimize for compatibility”:
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Select the File tab, then select Options.
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On the General tab, under User interface options, select the option Optimize for best appearance.
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See Also
Fixes or workarounds for recent issues in classic Outlook for Windows
