This article is for people who use a screen reader program such as Windows Narrator, JAWS, or NVDA with Windows tools or features and Microsoft 365 products. This article is part of the Accessibility help & learning content set where you can find more accessibility information on our apps. For general help, visit Microsoft Support.
Use Outlook with your keyboard and screen reader to set up your email accounts. We have tested it with Narrator, JAWS, and NVDA, but it might work with other screen readers as long as they follow common accessibility standards and techniques. You'll learn how to set up any additional email accounts you use along with your primary email account, such as Microsoft 365, Gmail, Yahoo!, and your work or school account, and then set your favorite as the default account.
Notes:Â
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New Microsoft 365 features are released gradually to Microsoft 365 subscribers, so your app might not have these features yet. To learn how you can get new features faster, join the Office Insider program.
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To learn more about screen readers, go to How screen readers work with Microsoft 365.
In this topic
Set up your first email account
With just your email address and password, you can quickly set up most accounts.
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In Outlook, press Alt+F to open the Account Information page, press the Tab key until you reach the Add Account button and press Enter.
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Type your email address, press the Tab key until you reach the Connect button, and press Enter.
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Type your email password when prompted, and press Enter.
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Outlook asks you if you want Windows to remember this account and use it everywhere on your device, or if you only want to use it in Outlook. Depending on what you want, press the Tab key until you hear "This app only" or "Yes, button," and then press Enter. You hear "Account successfully added" when everything is ready.
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Press Shift+Tab until you hear: "Checked, Set up Outlook Mobile on my phone, too." Press Spacebar to unselect the checkbox.
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Press Shift+Tab until you reach the Done button, and press Enter.
The wizard now does all the required steps to set up your email account in Outlook. This can take several minutes.
Note:Â If the Windows Security dialog box opens in the Password, type your email password and press Enter. This dialog box does not open if your computer is connected to a domain for an organization that uses Exchange Server.
Set a default email account
If you've added several email accounts in Outlook, you can set the one that you use the most as your default account. Your outgoing emails are sent using the default account.
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In the Outlook main window, press Alt+F, I, S. You hear: "Account settings."
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Press Enter. The Account Settings dialog box opens.
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Press the Tab key until you hear "Table," followed by the number of rows in the table. The focus is on the first item in the list of email accounts that have been added in Outlook.
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Press the Up or Down arrow key until you hear the name of the account you want.
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To set the account as the default, press Alt+D.
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To close the dialog, press Alt+C.
See also
Use a screen reader to format text in your email in Outlook
Use a screen reader to schedule appointments or meetings in Outlook
Keyboard shortcuts for Outlook
Basic tasks using a screen reader with email in Outlook
Basic tasks using a screen reader with the calendar in Outlook
Set up your device to work with accessibility in Microsoft 365
Use a screen reader to explore and navigate Outlook Mail
Use Outlook for iOS with VoiceOver, the built-in iOS screen reader, to set up email accounts. You can add several accounts to stay connected with your work, family, and friends, and then set your favorite as the default account. You can add storage accounts too, such as OneDrive or Dropbox and work efficiently with your files directly from Outlook.
Outlook supports most types of email services. You can add any of the following Microsoft accounts: Exchange, Microsoft 365, Outlook.com, Hotmail, Live.com, and MSN.com. You can also add any of the following accounts: Gmail, Yahoo! Mail, iCloud, or an account with a POP or IMAP server.
Notes:Â
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New Microsoft 365 features are released gradually to Microsoft 365 subscribers, so your app might not have these features yet. To learn how you can get new features faster, join the Office Insider program.
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This topic assumes that you are using the built-in iOS screen reader, VoiceOver. To learn more about using VoiceOver, visit Apple accessibility.
In this topic
Start the Outlook app for the first time
With VoiceOver, you can quickly set up your first account in Outlook to get going. The first account can be any supported account type. Since all email accounts are different, the instructions below provide general guidelines for setting up an account when you open Outlook for the first time.
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Open the Outlook app. A startup screen appears. Swipe right until you hear "Get Started button," and then double-tap the screen.
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You hear: "Be notified." You're prompted to select whether to receive notifications on important emails and calendar events. Swipe right until you hear the option you want, and then double-tap the screen.
If you hear further alerts about the notifications, swipe left or right until you hear the option you want, and then double-tap the screen.
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You hear: "Add account, heading." Swipe right until you hear "Email address, text field," and then double-tap the screen.
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The on-screen keyboard opens. Type the address of the email account that you want to add to Outlook.
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Swipe right until you hear "Add account button," and then double-tap the screen.
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If prompted, swipe left or right until you hear the account you want to add, and then double-tap the screen.
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You hear: "Password, secure text field." Double-tap the screen, and then type your password.
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Swipe left or right until you hear "Sign-in, button," and then double-tap the screen. You hear: "Done." The focus moves to the Inbox.
Add additional email accounts after the first setup
You can easily add additional email accounts after the initial email setup. The subsequent account can be any supported account type. Since all email accounts are different, the instructions below provide general guidelines for setting up an additional email account.
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In the messages list, swipe left until you hear "Menu," followed by the currently active email account, and then double-tap the screen. The Navigation pane opens.
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In the Navigation pane, swipe right until you hear "Add a new email account, button," and then double-tap the screen.
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Swipe right until you hear "Add email account," and then double-tap the screen.
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You hear: "Text field, is editing, Email address." The on-screen keyboard opens. Type the email address that you want to add.
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Swipe left or right until you hear "Add account button," and then double-tap the screen.
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Swipe right until you hear the email type you want to add, for example, "Outlook.com," and then double-tap the screen.
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You hear: "Password, secure text field." Double-tap the screen, and then type your password.
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When you're done, swipe left or right until you hear "Sign in button," and then double-tap the screen. You hear: "Done."
Set a default email account
If you've added several email accounts in Outlook, you can set the one that you use the most as your default account. Your outgoing emails are sent using the default account.
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In the messages list, swipe left until you hear "Menu," followed by the currently active email account, and then double-tap the screen. The Navigation pane opens.
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In the Navigation pane, swipe right until you hear "Settings, button," and then double-tap the screen.
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In the Settings window, swipe right until you hear "Default," followed by the name of the current default account. Double-tap the screen.
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To change the default account, swipe right until you hear the name of the account you want, and then double-tap the screen. The default account is changed and the focus moves to the Close button in the Settings window.
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To close the window, double-tap the screen. The focus returns to the messages list.
Add a storage account
You can add a storage account such as OneDrive, OneDrive for work or school, Dropbox, Box, or Google Drive to Outlook. The files from the storage account will appear in the Files list in Outlook, and you can access them directly from Outlook.
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In the messages list, swipe left until you hear "Menu," followed by the currently active email account, and then double-tap the screen. The Navigation pane opens.
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In the Navigation pane, swipe right until you hear "Settings, button," and then double-tap the screen.
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Swipe right until you hear "Add storage account." Double-tap the screen.
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Swipe right until you hear the storage type you want to add, for example, OneDrive, and then double-tap the screen.
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The sign-in window for the selected account opens and prompts you to enter the account sign-in info. The sign-in procedure depends on the account you selected.
Swipe left or right until you hear the editable text fields for the required email address or password, which might or might not be entered in the same window.
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In a text field, double-tap the screen, and the on-screen keyboard opens. Type your email address or password.
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To move to a possible next step in the procedure, swipe left or right until you hear "Next button," and then double-tap the screen.
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When you've finished entering your credentials, swipe left or right until you hear "Sign in button," and then double-tap the screen.
Depending on the account, you might be asked to provide more information, such as sign in to Microsoft 365 or your organization network.
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When you're done, swipe left or right until you hear "Sign in button," and then double-tap the screen. You hear: "Done."
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To access your storage account from Outlook, in the Inbox, swipe right until you hear "Files, tab," and then double-tap the screen.
See also
Use a screen reader to format text in your email in Outlook
Basic tasks using a screen reader with the calendar in Outlook
Basic tasks using a screen reader with email in Outlook
Set up your device to work with accessibility in Microsoft 365
Use Outlook for Android with TalkBack, the built-in Android screen reader, to set up Outlook email accounts. You can add several accounts to stay connected with your work, family, and friends, and then set your favorite as the default account. You can also add storage accounts too, such as OneDrive or Dropbox and work efficiently with your files directly from Outlook.
Outlook supports most types of email services. You can add any of the following Microsoft accounts: Exchange, Microsoft 365, Outlook.com, Hotmail, Live.com, and MSN.com. You can also add any of the following accounts: Gmail, Yahoo! Mail, iCloud, or an account with a POP or IMAP server.
Notes:Â
-
New Microsoft 365 features are released gradually to Microsoft 365 subscribers, so your app might not have these features yet. To learn how you can get new features faster, join the Office Insider program.
-
This topic assumes that you are using the built-in Android screen reader, TalkBack. To learn more about using TalkBack, go to Android accessibility.
In this topic
Set up your first account
With TalkBack, you can quickly set up your first account in Outlook to get going. The first account can be any supported account type. Since all email accounts are different, the instructions below provide general guidelines for setting up an account when you open Outlook for the first time.
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Open Outlook. The startup screen opens. Swipe right until you hear "Get Started button," and then double-tap the screen.
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You hear: "Add account." The focus is on the email address text field. The on-screen keyboard opens. Type the email address of the account you want to add.
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Swipe right until you hear "Continue button," and then double-tap the screen.
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Depending on the account you're adding, you might need to give your password or accept your email service provider's terms of use before you can continue. Swipe left or right to browse the fields and move to buttons. To activate the on-screen keyboard and type your password, you might need to double-tap the screen.
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Swipe right until you hear "Sign in button," and then double-tap the screen. You hear: "Outlook, Account added."
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To go to the Inbox of your primary account, swipe right until you hear "Skip button," and then double-tap the screen.
Add an additional email account
You can easily add additional email accounts after the initial email setup. The subsequent account can be any supported account type. Since all email accounts are different, the instructions below provide general guidelines for setting up an additional email account.
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In Inbox, swipe left until you hear "Open navigation drawer," and double-tap the screen.
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Swipe right until you hear "Add account," and then double-tap the screen.
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You hear: "Add an account." Double-tap the screen.
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Swipe right until you hear "Email address," and then double-tap the screen. The on-screen keyboard opens. Type the email address of the account you want to add.
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Swipe right until you hear "Continue button," and then double-tap the screen.
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Depending on the account you're adding, you might need to give your password or accept your email service provider's terms of use before you can continue. Swipe left or right to browse the fields and move to buttons. To activate the on-screen keyboard and type your password, you might need to double-tap the screen.
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Swipe right until you hear "Sign in button," and then double-tap the screen. The focus returns to the Settings menu.
Set a default email account
If you've added several email accounts in Outlook, you can set the one that you use the most as your default account. Your outgoing emails are sent using the default account.
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In Inbox, swipe left until you hear "Open navigation drawer," and double-tap the screen.
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Swipe right until you hear "Settings," and double-tap the screen.
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Swipe right until you hear "Change your default Sent from mail," followed by the name of the current default account. To select, double-tap the screen.
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A list of the email accounts added in Outlook opens. Swipe left or right until you hear the account you want, and then double-tap the screen. The default account is changed and the focus returns to the Settings window.
Add a file storage account
You can add a storage account such as OneDrive, OneDrive for work or school, Dropbox, or Box to Outlook. The files from the storage account will appear in the Files list in Outlook, and you can access them directly from Outlook.
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In Inbox, swipe left until you hear "Open navigation drawer," and double-tap the screen.
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Swipe right until you hear "Settings," and double-tap the screen.
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Swipe right until you hear "Add a storage account," and then double-tap the screen.
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Swipe right until you hear the storage account type you want, and then double-tap the screen.
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The account-specific sign-in window opens. Type your account user name. You might need to type the password in another window. Swipe left or right to browse the fields and move to buttons. To activate the on-screen keyboard and type your password, you might need to double-tap the screen.
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Swipe right until you hear "Sign in button," and then double-tap the screen. The focus returns to the Settings menu.
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To access your storage account from Outlook, in Inbox, swipe right until you hear "Selected, Files," and then double-tap the screen.
See also
Use a screen reader to format text in your email in Outlook
Basic tasks using a screen reader with the calendar in Outlook
Basic tasks using a screen reader with email in Outlook
Set up your device to work with accessibility in Microsoft 365
Use your keyboard and screen reader to set up your account in Outlook on the web. We have tested it with Narrator in Microsoft Edge and JAWS and NVDA in Chrome, but it might work with other screen readers as long as they follow common accessibility standards and techniques.
You can login to any of the following Microsoft accounts: Exchange, Microsoft 365, Outlook.com, Hotmail, Live.com, and MSN.com.
Notes:Â
-
New Microsoft 365 features are released gradually to Microsoft 365 subscribers, so your app might not have these features yet. To learn how you can get new features faster, join the Office Insider program.
-
To learn more about screen readers, go to How screen readers work with Microsoft 365.
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This topic assumes that the Reading pane is off.
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When you use Outlook on the web, we recommend that you use Microsoft Edge as your web browser. Because Outlook on the web runs in your web browser, the keyboard shortcuts are different from those in the desktop program. For example, you’ll use Ctrl+F6 instead of F6 for jumping in and out of the commands. Also, common shortcuts like F1 (Help) and Ctrl+O (Open) apply to the web browser – not Outlook on the web.
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We're currently updating Outlook.office.com (Outlook on the Web). Some people are already using the new Outlook, and for others the classic version will be the default experience until we complete the update. For more information, go to Get help with the new Outlook on the web. Since the instructions in this topic apply to the new experience, we recommend that you switch from the classic experience to the new Outlook. To switch to the new Outlook, press Ctrl+F6 until you hear "Command, Try the new Outlook," and then press Enter. If you hear "Command toolbar" instead of "Command, Try the new Outlook," you're already using the new Outlook.
Sign in to Outlook
If you're signing in with an Outlook.com, Hotmail, Live, or MSN email account:
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Using a web browser, go to the Outlook.com sign-in page.
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Press the Tab key until you hear "Sign in," and then press Enter. The focus moves to the Email, phone, or Skype text field.
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Type your email address, phone number, or Skype name, and then press Enter. A new page opens, the focus moves to the Password text field, and you hear: "Password."
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Type your password, and press Enter.
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Outlook opens, with the focus on the message list from your Inbox.
If you're signing in to your work or school account in Microsoft 365:
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Using a web browser, go to the Microsoft 365 sign-in page.
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Do one of the following:
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If you are signing in for the first time, type the email address, and then press the Tab key.
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If you have previously signed in to an account, and you want to sign in to it, press the Tab key until you hear the account, and then press Enter.
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To log in to a new account, press the Tab key until you hear: "Use another account, link," and then press Enter. The focus moves to the email text field, then type the email address, and press the Tab key.
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If required, the focus moves to the password text field. Type your password and press Enter.
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Your Microsoft 365 opens. To go to Outlook on the web, press the Tab key until you hear "Go to your email, link," and then press Enter.
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Outlook opens in a new window, with the focus on the message list from your Inbox.
See also
Use a screen reader to format text in your email in Outlook
Use a screen reader to schedule appointments or meetings in Outlook
Use a screen reader to set up your email account in Outlook for Mac
Keyboard shortcuts for Outlook
Basic tasks using a screen reader with the calendar in Outlook
Basic tasks using a screen reader with email in Outlook
Use a screen reader to explore and navigate Outlook Mail
Technical support for customers with disabilities
Microsoft wants to provide the best possible experience for all our customers. If you have a disability or questions related to accessibility, please contact the Microsoft Disability Answer Desk for technical assistance. The Disability Answer Desk support team is trained in using many popular assistive technologies and can offer assistance in English, Spanish, French, and American Sign Language. Please go to the Microsoft Disability Answer Desk site to find out the contact details for your region.
If you are a government, commercial, or enterprise user, please contact the enterprise Disability Answer Desk.
