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Skype to Skype calls
Skype to Skype calls
What happens when someone calls me on Skype while I’m on another call?

Important: Starting in May 2025, Skype will no longer be available. Sign in to Microsoft Teams Free on any supported device using your Skype credentials and your contacts and chats will automatically be transferred. You will also receive a notification in the Skype app prompting you to take action to migrate your data. Learn more about Skype's retirement.​​​​​​​​​​​​​​​​​​​​

​​​​​​​You'll get an incoming call notification screen where you can:

  • video call button Select the Video Call button to answer the new call with video. The call you're already on will be put on hold.

  • Calls tab button Select the Call button to answer the new call. The call you're already on will be put on hold.

  • end call button Select the End call button to decline if you don't want to answer it.

  • Merge calls Select the Merge calls button to merge your current and incoming Skype calls.

If you don't answer and you have Voice Messaging activated, the caller will be able to leave you a message.

Ready to learn more? Troubleshooting issues with Skype call quality

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