For details about calling capabilities in specific web browsers, see Get clients for Microsoft Teams, Web client section.
Place calls
| Feature | Windows desktop | Mac desktop | Web | Android and iOS | Linux desktop |
|---|---|---|---|---|---|
| End-to-end encryption (E2EE) for one-to-one Teams calls |
|
|
- |
|
|
| Voice Over IP (VOIP) and Public Switched Telephone Network (PSTN*) calling |
|
|
Edge and Chrome only |
|
|
| Reverse Number Lookup (RNL) based on AAD or telephone company info |
|
|
Edge and Chrome only |
|
|
| Number normalization rules/number translation rules |
|
|
Edge and Chrome only |
|
|
| Speed dial |
|
|
Edge and Chrome only |
|
|
| Call history |
|
|
Edge and Chrome only |
|
|
| Find and call Teams users in other domains (federated calling) |
|
|
Edge and Chrome only |
|
|
| Call people who use Skype for Business |
|
|
Edge and Chrome only |
|
|
| Start a group call or join a group call in progress |
|
|
Edge and Chrome only |
|
|
| Location provided for emergency calls (dynamic emergency calling) |
|
|
- |
|
|
| Call from contact card |
|
|
Edge and Chrome only |
|
|
| Dial by name |
|
|
|
|
|
| Dial an extension |
|
|
Edge and Chrome only |
|
|
| "/call" command |
|
|
Edge and Chrome only | - |
|
Answering and during a call
| Feature | Windows desktop | Mac desktop | Web | Android and iOS | Linux desktop |
|---|---|---|---|---|---|
| Record and transcribe one-to-one calls made to PSTN and VOIP numbers* |
|
|
- | - |
|
| VOIP call controls (hold, mute, video on/off, screen sharing) |
|
|
Edge and Chrome only |
|
|
| PSTN* call controls (hold, mute) |
|
|
Edge and Chrome only |
|
|
| Add others to a call (VOIP and PSTN* numbers) |
|
|
Edge and Chrome only |
|
|
| Blur background during video calls |
|
|
|
|
- |
| Custom background during video calls |
|
|
|
|
- |
| Video preview on hover |
|
|
- | - | - |
| One-on-one call recording |
|
|
- |
|
|
| Caller ID |
|
|
Edge and Chrome only |
|
|
| Closed captions |
|
|
- |
|
|
Transfer and forward
| Feature | Windows desktop | Mac desktop | Web | Android and iOS | Linux desktop |
|---|---|---|---|---|---|
| Call forwarding and simultaneous ring |
|
|
Edge and Chrome only |
|
|
| Transfer calls(blind, ring back, consult) |
|
|
Edge and Chrome only |
|
|
| Transfer calls between desktop and mobile |
|
|
Edge and Chrome only |
|
|
| Merge calls |
|
|
Edge and Chrome only |
|
|
| Park and retrieve calls |
|
|
Edge only |
|
|
Voicemail and settings
| Feature | Windows desktop | Mac desktop | Web | Android and iOS | Linux desktop |
|---|---|---|---|---|---|
| Voicemail with transcription |
|
|
Edge and Chrome only |
|
|
| Send missed calls to voicemail |
|
|
Edge and Chrome only |
|
|
| Secondary ringer |
|
|
Edge and Chrome only |
|
|
| Music on hold |
|
|
|
|
|
| Access to Calls section in Settings (full or partial) |
|
|
Edge and Chrome only |
|
|
Advanced calling features
| Feature | Windows desktop | Mac desktop | Web | Android and iOS | Linux desktop |
|---|---|---|---|---|---|
| Custom ringtones |
|
|
Edge and Chrome only | - |
|
| Share a phone line with a delegate |
|
|
- |
|
|
| Block calls |
|
|
Edge and Chrome only |
|
|
| Play a busy signal to incoming callers when on another call (busy on busy) |
|
|
Edge and Chrome only |
|
|
| Allow priority access to certain contacts when status is Do Not Disturb |
|
|
Edge and Chrome only |
|
|
| TTY support |
|
|
- | - |
|
| Call queue with shared voicemail |
|
|
Edge and Chrome only |
|
|
| Auto attendant with shared voicemail |
|
|
Edge and Chrome only |
|
|
| Make PSTN calls during internet outages (Survivable Branch Appliance) |
|
|
Edge and Chrome only |
|
|
| Callto: protocol (use Teams as telephone) |
|
|
Edge and Chrome only |
|
|
| Contact Center as a Service integration, including call recording |
|
|
Edge and Chrome only |
|
|
*Requires purchase of a Microsoft Teams Calling Plan or a third party calling plan via Operator Connect, Teams Phone Mobile, or Direct routing.
Note
Last update 09/18/2023.