How to use autocaptions in Clipchamp
Applies ToClipchamp for personal accounts Clipchamp for work accounts

Note: The information in this article applies to both Clipchamp for personal accounts and Clipchamp for work. The captions feature varies slightly in the design and tutorial.

Make your videos more accessible and easier to watch on mute by adding subtitles. Our intuitive captions feature automatically detects what's said in a video or audio track, then generates real-time subtitles in just one click.

Please note: the autocaptions feature is only compatible with video and audio assets that include voice.

Find out how to add captions to your videos in the following sections: 

Autocaptions can be used for:

  • Generating a transcript located in the captions tab.

  • Indexing your video to easily go directly to a specific timestamp using the transcript.

  • Creating subtitles for a video automatically.

The feature is available in many languages, see the full list of languages here.

Note: When using the autocaptions feature, Clipchamp must use Azure Cognitive Services to process your video's audio to generate your captions.

How to use autocaptions

  1. Import a video or audio asset with audio narration from the your media tab on the toolbar. Click on the drop down arrow > browse files to import files from your device, or add media from OneDrive and other cloud storage integrations.

  2. Drag and drop the video into the timeline to start editing.

  3. To start generating autocaptions, click on the captions icon in the video preview or click on the captions tab on the property panel to turn on autocaptions.

  4. Follow the prompts on the popup window to choose the transcription language and filter offensive language. Next, click the transcribe media button. Transcripts can be generated in one language per video.

  5. The captions will be generated and appear in the video preview. The editable transcript along with video timestamps will appear in the captions tab on the property panel.

  6. Delete or double-click to rewrite any misspelled words in the transcript.

  7. Select the download captions button to save the .SRT file. Your video transcript will automatically download to your device.

  8. Preview your autocaptions and export your video in your preferred video resolution.

How to format autocaptions and customize appearance

  1. Select the captions text in the video preview to find formatting options in the property panel.

  2. In the text tab, select a new font for autocaptions. You can also upload a custom font to match your branding needs.

  3. Improve the accessibility of the autocaptions by choosing a contrasting color with the video background. White is the recommended color for accessibility reasons.

  4. Choose a preset position for the autocaptions and update the font formatting to bold, italics, or with underlines.

Optional: adjust the text’s line height, letter spacing, outline, and shadows to create a professional look with your captions.

How to turn off autocaptions

  1. To hide captions from your video preview while keeping them generated in the captions tab, toggle to turn on the hide captions in video button in the property panel.

  2. To remove autocaptions from your video, click on the turn off autocaptions button in the captions tab on the property panel.

  3. Export your video in your preferred video resolution.

Troubleshooting when captions aren't working

When you turn on the captioning feature and there is an error during the processing such as incorrect captions getting generated or no captions appearing even after some time, here are some suggestions you can try to resolve the issue:

  • Reload the browser tab Clipchamp is open in, or close and reopen the Clipchamp app in Windows, then try captioning again.

  • Remove your clip from the editing project, add it again and try captioning again.

  • Turn off auto-captioning, export the project, then import the resulting MP4 video in your project and try the captioning with the new clip version. The background for this suggestion is that if your original input video was of a different format such as WebM, converting it to MP4 can lead to the captioning feature recognizing its audio track correctly.

  • Try the captioning with a different source video to test if the issue lies with one particular input file.

  • Check if your computer's firewall (or your organization's firewall, if you're in a corporate network) or a browser extension you might have installed is blocking connections to the Azure speech to text service. Either whitelist the connection, disable the browser extension on Clipchamp, or connect to another Wifi network to test if autocaptioning starts working. 

Frequently asked questions

Who has access to the data? No one has access to the data. Microsoft Automatic Speech Recognition (ASR) involves no human intervention, meaning no one will have access to the audio at any time. [Learn more].

Does Clipchamp store any caption data? Yes. Caption data is stored with your Clipchamp video, which can only be accessed by yourself.

If I don't want Clipchamp to process this data to begin with, can I prevent it? Yes. If you don't want Clipchamp to process any captions-related data, simply do not turn on the auto-captioning feature.

Important: Microsoft reserves the right to restrict transcription and translation services, with reasonable notice, in order to limit excessive use and/or fraud and to maintain service performance.

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