How to buy from the Microsoft Store

How to purchase from the Microsoft Store using a personal account

1. Visit the Microsoft Digital Store webpage. Open your web browser and go to www.microsoft.com/store. You will be redirected to the localized version of the site based on your location, but you can change your country select at the bottom of the page.

2. Choose the item you want to purchase to view its details, including price, specifications, and customer reviews.

3. Scroll through the sale items or use Search at the top of the page to find specific products on sale.

4. Once you have added all the items you want to purchase, select Cart at the top right corner of the page or select Review and checkout to review your selections.

5. Checkout. If you have a Microsoft account, sign in by selecting the Sign In button at the top right corner of the page.

   Tip: If you don't have a Microsoft account you can Create one, or check out as a guest.

6. Enter Payment Information. Choose your payment method and enter the necessary details. You can use a credit card, debit card, PayPal, or other available payment options. Learn how to Add a new bank or credit card to your Microsoft account.

7. Review and Confirm Purchase. Review your order details, including the items, shipping information, and payment method. Select Place order to complete your purchase.​​​​​​​

See also

Add a new bank or credit card to your Microsoft account

Guest checkout

Need more help?

Contact Support

For pre-sales support, or issues with purchasing, contact Sales support.

How to purchase from the Microsoft Store using a work account

Buy Surface devices, accessories, and Microsoft 365 Business subscriptions at exclusive business pricing through the Microsoft Store.

Before you begin 

To make a business purchase, you need: 

• A work account or business email address from your organization.

• A valid payment method.

• A shipping address in the United States.

Sign in with your work account

1. Go to microsoft.com and sign in or sign up with your work account.

2. Enter your work email address and complete your organization's sign-in process.

Browse and add items 

1. Browse Surface devices, accessories, or Microsoft 365 Business products.

2. Products will only have business pricing when you're signed in with your work account.

3. Choose and configure the items you want then select Add to cart.

Check out 

1. Select the Cart icon and review your items.

2. Check that your items have business pricing because you're signed in with your work account.

3. Select Checkout and continue completing your purchase.

Billing and payment 

1. Select a billing profile or create a new one if your role has the right administrative access.

2. Add or select a payment method.

3. Enter or select a shipping address.

Review and place your order 

1. Review your order details, including items, shipping, payment, and total cost.

2. Accept the terms and conditions.

3. Select Place order.

Troubleshooting 

I don't see business pricing 

• Make sure you're signed in with your Work account, not a personal one. Sign out and sign back in with your work email if you need to.

My cart is empty after signing in 

• Items added before signing in go into your personal cart. Sign in with your work account first, then add items. If items you selected are missing from your business cart, they may still be in your personal cart. To get business pricing and manage the order with your other business purchases, you must add the items again while signed in to your Work account.

I can't complete checkout 

• Verify that your payment method is valid and not expired.

• Check that your billing profile information is complete and that your business account is in good standing.

• Make sure your shipping address is in the United States.

• Contact Microsoft Support if you still can’t complete your purchase.

Need more help?

• View your order history

• Track your order

• Manage your payment methods

• Call Microsoft Sales Support at 1-800-642-7676 (Monday–Friday, 6 AM–6 PM PT).