Summary
This article explains how you can sign in to a Microsoft personal or work/school account, and offers solutions if you can't sign in.
How to sign in to a Microsoft account
How to sign in to your Microsoft account
Microsoft accounts are for personal use, and for accessing services like Outlook.com, Microsoft 365 or Xbox.
Some schools, colleges and organizations use Microsoft 365 for business. If you're a student or employee, you will have a Microsoft work/school account.
Choose your account type, or learn more about the differences.
To sign in to your Microsoft personal account, go to account.microsoft.com or select Sign in below.
Tip
If you don't have a Microsoft account, you can select "New to Microsoft? Create an account"
Enter your email or phone number that you use for other services (Outlook, Excel, etc.), then select Next.
Tip
You can use any of the email address aliases you may have on your account - they all have the same password.
Enter your password and select Sign in.
See also
Sign in to Hotmail or Outlook.com
How to check if your email address is a Microsoft account
Accessing Outlook.com, OneDrive and other Microsoft services when someone has died
Need more help?
Can't sign in?
If you can't sign into your Microsoft account, most issues can be identified by our sign-in helper tool.
Contact Support
For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option.
Important
To protect your account and its contents, our support agents are not allowed to send password reset links, or access and change account details.