Agents extend the capability of Microsoft 365 Copilot in exciting ways, letting you customize your Copilot experience to fit your specific needs by connecting to your organization’s knowledge and data sources as well as automating and executing business processes. 

Note: Agents are available to customers with a Microsoft 365 (work) license.​​​​​​​

Using agents in Copilot Chat (Web and Work tabs)​​​​​​​

Select the agent you want to use on the right side panel. 

Microsoft 365 Copilot Chat, with an agent selected on the panel on the right.

Tip: You can also @ mention the agent directly from Copilot to chat with it. ​​​​​​​ A Microsoft 365 Copilot Chat window showing the list of agents that appears when you @mention them.

You may pin or unpin agents for easy access. Simply hover on the agent name in the right side panel and a pin button will appear. Select the pin button to pin the agent toward the top of your list of agents.

The list of Copilot agents with an arrow pointing to the pin button.​​​​​​​

Using agents in Microsoft Word and PowerPoint

To use agents in Microsoft Word and PowerPoint,

  1. Open a Word document or PowerPoint presentation and go to Copilot on the Home tab.

  2. Select the Switch copilots menu button button at the top left of the Copilot panel to view installed agents. ​​​​​​ ​​​​​​​ The Copilot Agents list in Microsoft Word

  3. Select the agent you want to use from the list.

Now, you're all set to start interacting with the agent directly within the document or presentation you're working on.

Tip: You can also @ mention the agent directly from Copilot in Word or PowerPoint to chat with it.

Learn more

Introducing Copilot agents

Get started with Copilot

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