If you’re not getting notifications from Microsoft Teams Free, here are a few tips that could help.

In-app Notifications might be disabled

  1. Tap your profile picture and tap Notifications Teams activity tab.

  2. Verify that the Notifications Teams activity tab that you want are turned on.

    • To verify your general notifications, tap General activity Teams activity tab to use toggles to turn your notifications on.

    • To verify your meeting notifications, tap Meetings New meeting button to make sure the correct option is checked.

    • To want to know when a new contact joins Teams, tap Other to toggle.

Note: If Microsoft Teams Free notifications are turned off on your device, you will have a message letting you know to turn them on and Chats, Mentions, and Likes and reactions will not show under notifications.

Device notifications might be disabled

  1. Open your device settings.

  2. Select Notifications and search for Teams. You can then change the way you receive notificationbanners, sounds, and badges on your device.

  3. Verify your notifications and app access.

Contact us

For more help, contact support or ask a question in the Microsoft Teams Community.

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