Forgot UEFI password for Surface
Applies To
Surface Devices SurfaceIf you forgot your UEFI password, here's what you can do.
Check with your IT administrator for the password
If your device is managed by someone else, such as your IT department or a different owner, check with them for the password.
Still having issues?
There's one last step you can take. If these steps don't resolve the problem, service and support options may be available to assist you.
Note: If your Surface is a business device (owned by an organization), see Surface service options for Business and Education.
Send to Microsoft To prepare your device for shipping to Microsoft, you can check your device warranty, create a service order, and print a shipping label.
Find in-person support In some countries, Microsoft offers in-person service centers. Options may include professional hardware inspection, troubleshooting, and system recovery.
Self-repair If you're technically experienced and have the right tools, Microsoft has a range of replaceable components and service guides that enable you to perform the repairs.
To learn more, go to How to get service or repair for Surface.
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