This article is for people who use a screen reader program such as Windows Narrator, JAWS, or NVDA with Windows tools or features and Microsoft 365 products. This article is part of the Accessibility help & learning content set where you can find more accessibility information on our apps. For general help, visit Microsoft Support.
Microsoft Copilot makes managing emails easier. It helps summarize long email threads, see different viewpoints, and spot unanswered questions. With Copilot, you can quickly reply to emails or turn short notes into longer ones. You can also easily adjust your message's tone and length. This article guides on how to draft emails and summarize email threads through Copilot. You'll also learn to use the coaching by Copilot feature in Outlook.
Note: To learn more about screen readers, go to How screen readers work with Microsoft 365.
In this topic
Draft email with Copilot
Copilot in classic Outlook makes your email drafting easier. Follow these steps to start drafting an email with Copilot:
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Press Ctrl+N to open a new email.
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Press Ctrl+F10 to see the ribbon shortcuts.
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Press C, P to select the Copilot menu item in the ribbon, and then press D to open the Draft with Copilot dialog.
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Alternatively, press Alt+i to open the Draft with Copilot dialog.
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Type the details you want your email to say in the edit field.
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Use Tab to go to the Generate button and then press Enter.
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Copilot will start generating a draft according to your input.
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To cancel the generation process, press Shift+Tab and select the Stop button on the dialog.
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If you want to make changes to the draft, type the details about what you'd like to change in the Anything you'd like to change edit field, like ‘make it short.' Then, press Tab to the right arrow button and then press Enter.
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To regenerate the content, navigate to the Regenerate button and press Enter.
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To adjust the tone and length of the draft, press Enter to expand the Copilotdropdown list. Use the Up and Down arrow keys to navigate the list to find the preferred tone and length. Then, press Enter to set the desired options.
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Copilot will generate multiple suggestions for the content. Navigate through the suggestions using the Next item and Previous item buttons.
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If you like the generated suggestions, add them to your email by selecting the Keep button.
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To discard the draft, press Tab until you hear, the "Discard button" and press Enter.
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Email coaching by Copilot
Coaching by Copilot feature in classic Outlook helps you improve the tone and clarity of the email. Learn how to use this feature in the following steps:
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Press Ctrl+N to open a new email.
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Press Ctrl+F10 to see the ribbon shortcuts.
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Press C, P to select the Copilot menu item in the ribbon, and then press C to open the Coaching by Copilotdialog.Copilot will generate suggestions on improving the tone, reader sentiment, and clarity of your email.
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Press Tab and arrow keys to review the suggestions, and use them to improve your email by incorporating the feedback into the draft.
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If you want to explore more suggestions, Tab to the Regenerate button and press Enter to regenerate.
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Summary by Copilot
The Summarize feature allows you to quickly understand the key points without reading every word. Follow these steps to summarize your emails with Copilot in Outlook:
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Select and open the email you want to summarize.
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Press Shift+Tab to navigate to the Summarize button located just below the email ribbon and press Enter. Copilot will start generating a summary for the email in the Summary by Copilot dialog.
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To stop generating the summary, go to the Stop generating button using the Tab key and press Enter.
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Once the summary is generated, you can review it using Tab and arrow keys.
Note: To access message actions for the generated response, navigate to the response and press Enter. Then use the Left or Right arrow key to move between options such as Copy response, I like something, I don't like something, Share prompt and copy with response, Schedule this prompt, and More actions.
See also
Email coaching with Copilot with Outlook
Use Microsoft 365 Copilot in Outlook Calendar with a screen reader
Use Copilot in Outlook for Android and iOS with a screen reader
Technical support for customers with disabilities
Microsoft wants to provide the best possible experience for all our customers. If you have a disability or questions related to accessibility, please contact the Microsoft Disability Answer Desk for technical assistance. The Disability Answer Desk support team is trained in using many popular assistive technologies and can offer assistance in English, Spanish, French, and American Sign Language. Please go to the Microsoft Disability Answer Desk site to find out the contact details for your region.
If you are a government, commercial, or enterprise user, please contact the enterprise Disability Answer Desk.
Microsoft Copilot makes managing emails easier. It helps summarize long email threads, see different viewpoints, and spot unanswered questions. With Copilot, you can quickly reply to emails or turn short notes into longer ones. You can also easily adjust your message's tone and length. This article guides on how to ask questions, draft emails, rewrite emails, summarize email threads using Copilot. You'll also learn to use the coaching by Copilot feature in the new Outlook.
Note: To learn more about screen readers, go to How screen readers work with Microsoft 365.
In this topic
Ask questions to Copilot
You can ask Copilot specific questions to make your work easier. Below are the steps you can follow to use this Copilot feature:
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Open new Outlook and press the Tab key until you hear the "Copilot chat button," and the press Enter to open the Copilot chat pane.
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Type your prompt or question in the Message Copilot edit field, and then press Enter. Copilot will generate a response according to your prompt.
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Use Tab and arrow keys to navigate through the generated response.
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To close the Copilot chat pane, press Tab until you hear "Close button," and then press Enter.
Note: To access message actions for the generated response, navigate to the response and press Enter. Then use the Left or Right arrow key to move between options such as Copy response, I like something, I don't like something, Share prompt and copy with response, Schedule this prompt, and More actions.
Draft email with Copilot
Copilot in the new Outlook makes your email drafting easier. Follow these steps to start writing an email with Copilot:
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Press Ctrl+N to open a new email.
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Press Alt+i to open the Draft with Copilot dialog.
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Alternatively, navigate to the Copilot button in the ribbon, and then press Enter. Use the Down arrow key until you hear “Draft menu item,” and then press Enter to select it. This opens the Draft with Copilot dialog.
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Type the details you want your email to include in the text area or use the Down or Up arrow key to move through the list of suggested prompts, and press Enter to select one.
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Press Tab to go to the Generate button, and then press Enter. Copilot will start generating a draft according to your input.
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To cancel the generation process, press Tab and select the Stop button, and then press Enter.
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When Copilot finishes generating the draft, press the Down arrow key to move through the available options in sequence:
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Keep it: This option allows you to insert the generated text into your email.
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Discard: This option allows you to discard the generated draft.
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Modify content: Select Retry, Make it shorter, Make it longer, or Change Tone to refine or regenerate the content. Press Enter to select your desired option.
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To update your input manually, place the focus in the text area, make your changes, and then press Tab to go to the Generate button, and press Enter again.
Summarize emails with Copilot
The Summarize feature allows you to quickly understand the key points without reading every word. Follow these steps to summarize your emails with Copilot in Outlook:
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Go to your Outlook Inbox.
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Use the Down or Up arrow key to navigate the emails in your inbox.
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Press Enter to select the email you want to summarize.
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Press the Tab key until you hear "Summarize this email button," and then, press Enter.
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Copilot will generate a summary for the selected email.
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To stop generating the summary, go to the Stop generating button using the Tab key and then press Enter.
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Once the summary is generated, you can review it using your screen reader.
Email coaching by Copilot
The Coaching by Copilot feature in Outlook helps you improve the tone and clarity of the email. Learn how to use this feature in the following steps:
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Press Ctrl+N in Outlook to open a new email.
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Go to the Message body of the new email using the Tab key and type your message.
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Press Shift+Tab until you hear "Copilot button collapsed," and then press Enter to open the Copilot dropdown list.
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Use the Down arrow key until you hear "Coaching menu item," and then press Enter to select.Copilot will generate suggestions on improving the tone, reader sentiment, and clarity of your email.
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Review the suggestions using your screen reader and use them to improve your email by incorporating the feedback into the draft.
-
If you want to explore more suggestions, tab to the Regenerate button and press Enter to regenerate.
-
See also
Email coaching with Copilot in Outlook
Use Copilot in Outlook for Android and iOS with a screen reader
Technical support for customers with disabilities
Microsoft wants to provide the best possible experience for all our customers. If you have a disability or questions related to accessibility, please contact the Microsoft Disability Answer Desk for technical assistance. The Disability Answer Desk support team is trained in using many popular assistive technologies and can offer assistance in English, Spanish, French, and American Sign Language. Please go to the Microsoft Disability Answer Desk site to find out the contact details for your region.
If you are a government, commercial, or enterprise user, please contact the enterprise Disability Answer Desk.
Microsoft Copilot makes managing emails easier. It helps summarize long email threads, see different viewpoints, and spot unanswered questions. With Copilot, you can quickly reply to emails or turn short notes into longer ones. You can also easily adjust your message's tone and length. This article guides on how to draft emails and summarize email threads through Copilot. You'll also learn to use the coaching by Copilot feature in Outlook.
Notes:
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To learn more about screen readers, go to How screen readers work with Microsoft 365.
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This topic assumes that you are using the built-in macOS screen reader, Voiceover. To learn more about using, go to Apple accessibility.
In this topic
Draft email with Copilot
Copilot in Outlook makes your email drafting easier. Follow these steps to draft an email with Copilot:
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Open a new email using Command+N.
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Press Ctrl+L to open the Draft with Copilot dialog.
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Type the details you want your email to say in the edit field.
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Press Command+Return for Copilot to start generating the draft.
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To cancel the generation process, press Tab and select the Stop generating button on the dialog.
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If you want to make changes to the draft, type the details about what you'd like to change in the Anything you'd like to change edit field, like ‘make it short.' Then, press Tab to go to the Generate button and press Return.
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To adjust the tone and length of the draft, select the Adjust button to expand the dropdown list and find the preferred tone and length using the Tab key. Use the Return key to set the desired options.
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To regenerate the content, navigate to the Regenerate button and press Return.
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Copilot will generate multiple suggestions for the content. Navigate through the suggestions using the Next item and Previous item buttons.
-
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If you like any of the suggestions, add them to your email by selecting the Keep it button.
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To discard the draft, press Tab until you hear, the "Discard button" and press Return.
-
Email coaching by Copilot
The Coaching by Copilot feature in Outlook helps you improve the tone and clarity of the email. Learn how to use this feature in the following steps:
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Open a new email or an existing email draft.
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Go to the Message body of the new email using the Tab key and type your message.
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Press Shift+Tab to navigate to the Copilot button and press the Up and Down arrow keys to access the Copilot dropdown list.
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To open the Coaching byCopilot dialog, use the Down arrow key until you hear "Coaching by Copilot." Press Return to open the dialog.
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Copilot will generate suggestions on improving the tone, reader sentiment, and clarity of your email. Review the suggestions using your screen reader and use them to improve your email by incorporating the feedback into the draft.
-
If you want to explore more suggestions, tab to the Regenerate button, and then press Enter to regenerate.
-
Summary by Copilot
The Summarize feature allows you to quickly understand the key points without reading every word. Follow these steps to summarize your emails with Copilot in Outlook:
-
Select and open the email you want to summarize.
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Press Tab to navigate to the Summarize button located just below the email ribbon and press Return.
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Copilot will start generating a summary for the email in the Summary by Copilot dialog.
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To stop generating the summary, go to the Stop generating button using the Tab key and then press Return.
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Once the summary is generated, you can review it using your screen reader.
See also
Email coaching with Copilot with Outlook
Use Copilot in Outlook for Android and iOS with a screen reader
Technical support for customers with disabilities
Microsoft wants to provide the best possible experience for all our customers. If you have a disability or questions related to accessibility, please contact the Microsoft Disability Answer Desk for technical assistance. The Disability Answer Desk support team is trained in using many popular assistive technologies and can offer assistance in English, Spanish, French, and American Sign Language. Please go to the Microsoft Disability Answer Desk site to find out the contact details for your region.
If you are a government, commercial, or enterprise user, please contact the enterprise Disability Answer Desk.
Microsoft Copilot makes managing emails easier. It helps summarize long email threads, see different viewpoints, and spot unanswered questions. With Copilot, you can quickly reply to emails or turn short notes into longer ones. You can also easily adjust your message's tone and length. This article guides on how to ask questions, draft emails, rewrite emails, and summarize email threads using Copilot. You'll also learn to use the Coaching by Copilot feature in the new Outlook.
Note: To learn more about screen readers, go to How screen readers work with Microsoft 365.
In this topic
Ask questions to Copilot
You can ask Copilot specific questions to make your work easier. Below are the steps you can follow to use this feature of Copilot:
-
Open new Outlook and press the Tab key until you hear the "Copilot button," and then press Enter to open the Copilot chat pane.
-
Type your prompt or question in the Message Copilot edit field, and then press Enter. Copilot will generate a response according to your prompt.
-
Use Tab and arrow keys to navigate through the generated response.
-
To close the Copilot chat pane, press Tab until you hear "Close button," and then press Enter.
Draft email with Copilot
Copilot in Outlook for Web makes your email drafting easier. Follow these steps to start writing an email with Copilot:
-
Press N to open a new email.
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Press Alt+i to open the Draft with Copilot dialog.
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Alternatively, navigate to the Copilot button in the ribbon, and then press Enter. Use the Down arrow key until you hear “Draft menu item,” and then press Enter to select it. This opens the Draft with Copilot dialog.
-
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Type the details you want your email to include in the text area or use the Down or Up arrow key to move through the list of suggested prompts, and press Enter to select one.
-
Press Tab to go to the Generate button, and then press Enter. Copilot will start generating a draft according to your input.
-
To cancel the generation process, press Tab and select the Stop button, and then press Enter.
-
-
When Copilot finishes generating the draft, press the Down arrow key to move through the available options in sequence:
-
Keep it: This option allows you to insert the generated text into your email.
-
Discard: This option allows you to discard the generated draft.
-
Modify content: Select Retry, Make it shorter, Make it longer, or Change Tone to refine or regenerate the content. Press Enter to select your desired option.
-
-
To update your input manually, place the focus in the text area, make your changes, and then press Tab to go to the Generate button, and press Enter again.
Summarize emails with Copilot
The Summarize feature allows you to quickly understand the key points without reading every word. Follow these steps to summarize your emails with Copilot in Outlook:
-
Go to your OutlookInbox.
-
Use the Down or Up arrow key to navigate the emails in your inbox.
-
Press Enter to select the email you want to summarize.
-
Press the Tab key until you hear "Summarize this email," and then press Enter.
-
Copilot will generate a summary for the selected email.
-
To stop generating the summary, go to the Stop generating button using Tab and press Enter.
-
-
Once the summary is generated, you can review it using your screen reader.
Email coaching by Copilot
The Coaching by Copilot feature in Outlook helps you improve the tone and clarity of the email. Learn how to use this feature in the following steps:
-
Press N in Outlook to open a new email.
-
Go to the Message body of the new email using the Tab key and type your message.
-
Press Shift+Tab until you hear "Copilot button collapsed," and then press Enter to open theCopilotdropdown list.
-
Use the Down arrow key until you hear "Coaching menu item," and then press Enter to select.Copilot will generate suggestions on improving the tone, reader sentiment, and clarity of your email.
-
Review the suggestions using your screen reader and use them to improve your email by incorporating the feedback into the draft.
-
If you want to explore more suggestions, tab to the Regenerate button, and then press Enter to regenerate.
-
See also
Email coaching with Copilot in Outlook
Use Copilot in Outlook for Android and iOS with a screen reader
Technical support for customers with disabilities
Microsoft wants to provide the best possible experience for all our customers. If you have a disability or questions related to accessibility, please contact the Microsoft Disability Answer Desk for technical assistance. The Disability Answer Desk support team is trained in using many popular assistive technologies and can offer assistance in English, Spanish, French, and American Sign Language. Please go to the Microsoft Disability Answer Desk site to find out the contact details for your region.
If you are a government, commercial, or enterprise user, please contact the enterprise Disability Answer Desk.
