How to help keep your Microsoft account safe and secure
Use Microsoft Authenticator to sign in without a password.
This mobile phone app not only adds another security layer to your Microsoft account, but it also lets you sign in to your account from your phone without a password.
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Go to the site where you want to sign in.
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Enter your username at the sign-in prompt and select Next.
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Select Send notification.
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You will be prompted to "Check your Authenticator app" and may also be shown a number.
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On your mobile device, open Authenticator, or tap the New sign-in request notification.
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Tap or enter the corresponding number, then Approve.
Web site prompt.
Microsoft Authenticator phone app notification.
See also
Need more help?
Can't sign in?
If you can't sign into your Microsoft account, most issues can be identified by our sign-in helper tool.Sign-in helper
Contact Support
For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option.
Important: To protect your account and its contents, our support agents are not allowed to send password reset links, or access and change account details.
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