Change or reset your password in Windows

If you forgot your Microsoft account password and need to reset it, your options are:

1. At the sign-in screen, select I forgot my password.

2. At the sign-in screen, select Sign-in options then select Web sign-in. Follow the prompts to sign in then select Forgot my password.

3. From any browser, go to Reset password.

You can use the Settings app to change your password.

1. In the Settings app  on your Windows device, select Accounts > Sign-in options or use the following shortcut:

   Sign-in options

2. Select Password > Change, and then follow the instructions. You will need to enter your old password to create a new one

   • If you forgot your password, select Forgot my current password and follow the directions to verify your account and create a new one.

If you forgot your Microsoft account password, but know your PIN, you can use the Settings app to change your password.

1. In the Settings app  on your Windows device, select Accounts > Sign-in options or use the following shortcut:

   Sign-in options

2. Select Password > Change, and then follow the instructions. You will need to enter your old password to create a new one

   • If you forgot your password, select Forgot my current password and follow the directions to verify your account and create a new one.

If you forgot your password and need to reset it, you can do so from the Windows sign-in screen. You’ll need to lock you PC when you’re ready to follow the steps below. 

1. Select the password entry button . 
   

2. Select OK then Reset password.

3. Answer the security questions you set up at account creation. 
   

If you forgot your password and need to reset it, you can do so from the Windows sign-in screen.

1. Select the password entry button . 
   

2. Select OK then Reset password.

3. Answer the security questions you set up at account creation. 
   

You can use the Settings app to change your password.

1. In the Settings app  on your Windows device, select Accounts > Sign-in options or use the following shortcut:

   Sign-in options

2. Select Password > Change and then follow the instructions. You must enter your old password to create a new one

   • If you forgot your password, select I forgot my password and follow the directions to verify your account and create a new one.

   • Answer your security questions.

   • Enter a new password.

If you have access to an administrator account already setup on the PC, you can reset the password for the local account you're trying to access by following these steps:

1. Open Computer Management

2. Expand Local Users and Groups > Users

3. Right-click on the user that you want to change the password for, and select Set Password...

4. Enter the new password and confirm it.