Using third-party fingerprint readers and cameras with Windows Hello

You may not be able to sign in using Windows Hello and an external or third-party fingerprint reader or camera if your Windows 11 PC has Enhanced Sign-in Security enabled.

Some peripherals labelled as "Windows Hello compatible" do support Enhanced Sign-in Security, but if not, you will have to disable Enhanced Sign-in Security to get your camera or fingerprint reader to let you sign in.

To set up your Windows Hello fingerprint reader or camera, follow the steps below:

1. Connect your third-party Windows Hello fingerprint reader or camera to your PC, following any manufacturer instructions.

2. Once installation has completed, open Settings > Accounts > Sign-in options.

3. Scroll to Additional settings and look for the toggle: "Sign in with an external camera or fingerprint reader".

4. Turn the Enhanced Sign-in Security toggle off to enable use of external devices.
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   Note: If you don’t see the toggle, it may be because your ​​​​​​​PC doesn’t meet Enhanced Sign-in Security requirements, or because your organization has disabled external Windows Hello devices.

5. Under Sign-in options, set up Fingerprint recognition (Windows Hello) if not already configured.