Applies ToMicrosoft Teams

​​​​​​​Don't see your Skype chats and contacts after signing in to Microsoft Teams Free? You might have signed into a different Microsoft account or made a new one. 

To make sure you're signing in to the correct Microsoft account, you need to find the Skype Name of the account you use in Skype.

​​​​​​​Find your Skype Name

  1. In Skype, select your profile picture.

  2. Select Skype profile and your Skype Name will appear in your profile.Skype name in UI

  3. Use this Skype Name and your password to sign in to Teams Free. 

We also recommend checking to see if you have the latest update of Microsoft Teams Free. 

Related articles

Sign in, sign up, sign out and add a new account in Microsoft Teams Free ​​​​​​​​​​​​​​Moving from Skype to Microsoft Teams Free

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For more help, contact support or ask a question in the Microsoft Teams Community.

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