Note: To access the Skype Dial Pad on Teams Free, make sure to update your Teams app to the latest version.

​​​​​​​Skype is going away soon, but users with active subscriptions and Skype Credits are able to use the Skype Dial Pad to continue to make calls to landlines and mobile numbers. 

You can find the dial pad on the web at calling.web.skype.com or by logging into Microsoft Teams Free.

Important: These entry points are only available for users who currently have an active subscription, active Skype number, or active Skype Credits. Learn more about how to reactivate your inactive Skype Credit.

First time accessing the Skype Dial Pad

To use the Dial Pad on the web, sign in at calling.web.skype.com. If you have an active subscription or active Skype Credit, the Dial Pad will open automatically. If you don’t have an active subscription or active Skype Credit, you will receive a popup to open Skype’s My Account page. On the My Account page, you can reactivate inactive Skype Credit.​​​​​

Making calls using the Skype Dial Pad

  1. ​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Sign in at calling.web.skype.com.

  2. Once you’re logged in, enter or select a phone number to dial.

  3. Select Call Audio call button.

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