How to sign in to Outlook.com
If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions.
Sign in to Hotmail or Outlook.com
To sign in to Outlook.com or Hotmail, you'll need your Microsoft Account username and password.
Sign in
Can't sign in to Hotmail or Outlook.com?
Microsoft always keeps an eye out for unusual sign-in activity, just in case someone else is trying to get into your account. If you're travelling to a new place or using a new device, we might ask you to confirm that it really is you.
Read How to access Outlook.com when traveling for more information.
If you're unable to sign in, try the troubleshooter below.
Need more help?
If you're still having problems with signing in, read When you can't sign in to your Microsoft account.
See Also
How to access and manage my Outlook.com account
Which browsers work with Office for the web and Office Add-ins
Still need help?
|
|
To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes. To contact us in Outlook.com, you'll need to sign in. If you can't sign in, click here. |
|
|
|
For other help with your Microsoft account and subscriptions, visit Account & Billing Help. |
|
|
|
To get help and troubleshoot other Microsoft products and services, enter your problem here. |
|
|
|
Post questions, follow discussions and share your knowledge in the Outlook.com Community. |
Need more help?
Want more options?
Explore subscription benefits, browse training courses, learn how to secure your device, and more.
Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.
Find solutions to common problems or get help from a support agent.
