Frequently asked questions about Copilot in OneDrive

Applies To
OneDrive for Business 24 Microsoft 365 Family Microsoft 365 for business Microsoft 365 Personal OneDrive for Business

Where is Copilot in OneDrive currently available?

Copilot in OneDrive is available through the OneDrive website and Windows PCs. You'll need a Microsoft 365 Personal or Family subscription, or have a work or school account with a Copilot licence.

Not all features are available to all users in all markets.

How can I enable Copilot in OneDrive?

Copilot in OneDrive is bundled as a part of Microsoft 365 Copilot and is always on for licensed users. To learn more about enabling Copilot in your organization, see Welcome users and enable feedback for Microsoft 365 Copilot.

For Microsoft 365 Personal subscribers, Copilot in OneDrive is included with your subscription.

For Microsoft 365 Family subscribers, Copilot in OneDrive is included with your subscription, but only available to the subscription holder. It is not available to other Family Group members.

I’m a Microsoft 365 Family subscriber. Does my family get access to Copilot in OneDrive?

No. Copilot features are only available to the subscription owner and cannot be shared with others.

How can I disable Copilot in OneDrive for my organization?

Copilot in OneDrive can be disabled in your service plan by your administrator by unchecking Microsoft 365 Copilot for SharePoint from the Microsoft 365 admin center > Turn apps and services on or off.

Note that this will disable Copilot in both OneDrive and SharePoint.

What are the use cases for Copilot in OneDrive?

Copilot unlocks great new ways of engaging with your files. Here are a few use cases to get you started:

  • Ask questions on information in your files and Copilot will give you answers directly in chat. Now you don't need to search and open files to get what you're looking for, simply ask Copilot and get answers.
  • Copilot can help you catch up on multiple files by quickly summarizing them. Need to get the main points of an 80-page PDF report before a meeting? Just ask Copilot!
  • Reference existing files in your OneDrive to get Copilot's help on things like preparing FAQs, recommendations on improving a file for an executive meeting, or comparing the main differences between two documents.
  • Copilot is also great at helping you compare the differences between two or more files. You can ask Copilot to create a table or a text summary of two or more files without having to open and close your files.

Can I control what Copilot has access to within my OneDrive?

Copilot uses your files and files that you have permission for to provide you with insights on your content. Copilot can only be activated on the files that you select in OneDrive.

Which files will Copilot not have access to?

Copilot can only access files that you have permissions for. This includes files in your OneDrive as well as files shared with you in your organization. Copilot can understand most types of documents that contain text, but it does not yet support images, videos, and other types of files.

Can Copilot answer questions about files stored in SharePoint?

Yes, Copilot can answer questions about a file stored in SharePoint if it's been shared with you. You can also use Copilot to ask questions on files in document libraries when accessed from OneDrive Web (via Quick Access).

Does Copilot also work in SharePoint?

Currently, you can use Copilot to ask questions on your files from OneDrive Web only. However, we are working on bringing Q&A on files to SharePoint and document libraries soon.

What are the limitations of Copilot in OneDrive?

  • Multiple file actions (such as summarization, comparison, Q&A) are currently limited to 5 files. We are working on increasing this limit very soon.

  • Copilot in OneDrive supports most text-based files (documents, presentations, spreadsheets, PDFs), with support for the following file formats coming soon:

    • Images
    • Meeting recordings and other videos
    • OneNote notebooks
  • Folder Q&A is not currently supported

  • Restricted to files under 150 MB but support for larger files is coming soon

What types of files does Copilot support?

  • Office documents: DOC, DOCX, PPT, PPTX, XLSX
  • New Microsoft 365 formats: FLUID, LOOP
  • Universal formats: PDF, TXT, RTF
  • Web files: ASPX, HTM, HTML
  • OpenDocument formats: ODT, ODP

Does Copilot work on encrypted files?

When you have data that's encrypted by Microsoft Purview Information Protection, Microsoft 365 Copilot honors the usage rights granted to the user. This encryption can be applied by sensitivity labels or by restricted permissions in Microsoft 365 apps by using Information Rights Management (IRM). For more information about using Microsoft Purview with Microsoft 365 Copilot, see Microsoft Purview data security and compliance protections for Microsoft Copilot.

How do AI credits work in my Microsoft 365 Personal or Family subscription?

AI credits measure your use of AI features within Microsoft 365 and Windows applications, including OneDrive.

Each action you take involving AI, such as summarizing a document or comparing files uses a credit.

Your AI credits will deduct automatically as you use Copilot. Learn more about Understanding AI credits.

Where can I learn more about privacy?

Copilot and Microsoft 365 are built on Microsoft's comprehensive approach to security, compliance, and privacy.

For more information about privacy, see the following information: