I can't transcribe a meeting in Microsoft Teams
What if you want to transcribe a meeting in Microsoft Teams, but the transcribe button is not available to you? We have some tips to help you complete your task.
Tooltip |
Reason |
What you can do |
---|---|---|
Guests can't start the transcription |
You're a guest user. |
Ask a meeting participant from the organizer's org to start the transcription and share it after the meeting. |
Unavailable to people in a different org from the organizer |
You belong to a different organization than the meeting organizer. |
Ask a meeting participant from the organizer's org to start the transcription and share it after the meeting. |
Only people in this org can start transcription. Sign in to Teams to continue. |
You're an anonymous user. |
Sign in to an authenticated account. |
Unavailable due to org policy. Reach out to your IT admin to get access. |
The Teams administrator hasn't allowed transcription for individual users in a meeting or calling policy. Learn more about allowing or preventing users from transcribing. |
Ask your administrator to turn on the transcription option in meetings or calls for all users. |
Transcription is turned off for the meeting organizer by org policy. Reach out to your IT admin to get access. |
If the meeting organizer isn't allowed to transcribe in the meeting policy, the transcription button isn't available to any meeting attendees. Or If the meeting is scheduled with the Microsoft Graph API and the meeting organizer sets the allowTranscription property to False, the transcription button isn't available to any meeting attendees. Learn more about onlineMeetingBase properties. |
Ask your administrator to turn on transcription for meeting organizers. Or Ask the organizer to close the current meeting, turn on transcription, and start a new meeting. |
Only meeting organizers and presenters can start transcription |
The meeting organizer sets the Who can present option under Roles in the Teams meeting options to designate who can start a presentation. If you aren't designated as presenter, you'll be marked as an attendee in the meeting, but the transcription button isn't available to you. |
Ask the organizer to designate you as a presenter. Learn more about roles in Microsoft Teams meetings. |
Unavailable for participants using Location-Based Routing. Reach out to your IT admin for help. |
The Teams administrator has set the Prevent toll bypass and send calls through the PSTN option in the calling policy to True. Therefore, the user's transcription button isn't available in PSTN calls. Learn more about managing location-based routing for Direct Routing. |
Ask your administrator to turn off the Prevent toll bypass and send calls through the PSTN option in your calling policy. Learn more about managing location-based routing for Direct Routing |
Unavailable because Copilot is turned off for this meeting. |
If the meeting organizer turns off Copilot in the Teams meeting options, the transcription button isn't available to any attendees. |
Ask the meeting organizer to close the meeting, turn on Copilot, and restart the meeting. |
Only people chosen by the meeting organizer can start transcription |
The meeting organizer can set the Who can record and transcribe option under Recording & Transcription in the Teams meeting options to designate who can start transcription. Or If the option is set to Organizer and co-organizers, the transcription button isn't available to any other attendees except the organizer and co-organizers. |
Ask the organizer to change the who can record and transcribe to Organizers, co-organizers and presenters. Learn more about choosing who can record or transcribe. Or Ask the organizer to designate you as a co-organizer. Learn more about adding co-organizers in Microsoft Teams meetings. |
The organizer turned this off |
The meeting organizer can set the Who has access to the recording or transcript option under Recording & Transcription in the Teams meeting options to designate who has access permission. If the option is set to Organizer and co-organizers or specific people, the transcription button isn't available to any attendees except the designated people. |
Ask the organizer to change the Who has access to the recording or transcript option to everyone. Learn more about customizing access to meeting recordings or transcripts. Ask the organizer to designate you as a co-organizer or as someone who can turn on transcription. Learn more about adding co-organizers in Microsoft Teams meetings. |